You are keen to get ISO 9001 certificate for your business but scared of the cost involved in engaging a consultant to get the ISO documentation done. Here is good news for you . ISO documents are available for FREE. 

You need not worry about the cost of engaging a consultant to write ISO Manual, ISO Procedures and standard Forms. You can get these documents for FREE over internet. You can save thousands of Dollars on consultations. However please take note that you still need to pay for Certification Audits. You can contact any certification or Accreditation Body or Registrars in your Town and Country for a quotation. Before you call them get a copy of the ISO 9001 Manual, Procedures and Forms from the web site http://www.musa-group.com and implement.

Implementing the ISO procedures is nothing but start using the Forms and follow the procedures for each of your business process.

Typical Processes for your Businesss would be:

(1) Sales & Contracting (which may involve Receiving enquiries from customers or sales leads, Quotations and Order Confirmations)

(2) Design and Devlopment  of the Service or Product (if necessary)

(3) Purchasing (including outsourcing)

(4) Processing of Orders or manufacturing

(5) Quality Inspections, Quality Control, Monitoring of Process or Product , Inpections and Tests

(6) Controlling the Devices used for meaurement or testing or monitoring

(7) Packing, Storage, Ware housing or shipping

(8) Training , Resources Management, Equipment Maintenance

(9) Customer Satisfaction measurement, Monitoring

There are other stuff you need to learn like :


(a) What you will do if there is a defetive part or

(b) Goods are rejected by customer

(c) Customer complains

(d) Internal Quality Aduits

(e) Data Collection

(f) Analysis, Corrective actions, Preventive Actions, Continual Improvement Plan and Management Review Meeting

If you have any questions and need help you can contact the Author through email or Online Chat or Skype or Telephone.

All the best for your Quality Journey.